Improving English language and computer literacy skills in an adult refugee program


With a focus on ways of improving English language and computer literacy skills of adult refugees in Australia, the study reported in this article examines the usefulness of a community program offered for five female Sudanese refugees who had very limited English language proficiency and very little or no computer experience. Main teaching strategies used for this group were repetition, content and language integrated learning (CLIL) and computer-assisted language learning (CALL).

By analysing data collected from questionnaires, interviews and tests, the study looks at and discusses the possibility and opportunity of using the computer as an educational tool during contact sessions and the participants' experience with Web-based language learning (WBLL) activities. The results of the study indicate that the computer can be used to encourage learners in a refugee program to engage with their learning and online activities are helpful for them in improving their English language and computer literacy skills.


Henriette M Janse van Rensburg
Faculty of Education, University of Southern Queensland, Toowoomba QLD

Jeong-Bae Son
Faculty of Education, University of Southern Queensland, Toowoomba, QLD


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English language learning; computer literacy; computer-assisted language learning; learner engagement


PP: 069 - 081

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